Managing Work

In successful organizations, managers are expected to make quality decisions all the time. Without reliable support, however, these decisions and actions may be prone to error and can lead to potential losses or delays. In this CSW course, staff members will learn how to consistently produce quality output and recommendations by using problem solving tools to promote critical thinking, resourcefulness and quality orientation.

Practical Project Management is designed to equip new and occasional project managers with the essential knowledge and discipline required to effectively plan, manage, and execute their projects now! Get started with basic PM tools and create a usable project plan. Gain practical, real-world insights and examples that will get you ready for any task you’ll need to perform.

Awaken your latent creative genius and discover new ways of achieving your work goals! Using tools that target the creative part of your brain, you will learn how to look at problems and situations using different perspectives. Explore how using creativity strategically can help you find new solutions to problems and increase motivation, job satisfaction and engagement. 

As we near the next Industrial Revolution, the ability to think critically to solve problems becomes more valuable than ever. By breaking down the problem solving process into simple steps, you will understand that problem solving is not a talent, but a skill that can be learned. Using several tools that stimulate critical thinking, you will be able to evaluate situations, pinpoint risks and predict possible outcomes to come up with the best decisions. 

Meetings are an essential part of work. When badly organized, they can be a major source of frustration and a drain on efficiency. However, in the hands of a trained facilitator, meetings can be the key to coordinating and directing daunting projects and goals. Whether leading, taking minutes or simply participating well, this course will lead you through the steps to managing successful meetings.